Strategic Research Group

RESEARCH SERVICES

customer and employee satisfaction studies
BTS Customer Satisfaction Program, Focus Groups

Project Bios

 

SRG conducted eight focus groups with BTS customers both inside the USDOT and outside (researchers, business, government agencies, and transportation associations) to obtain detailed feedback regarding customer satisfaction of BTS services.

 

 

 

 

 

 

 

 

 

 

:: Ohio State Park Survey

:: Workforce Investment Act Program Follow-up Study

:: BTS Customer Satisfaction Program, Focus Groups

   
Strategic Research Group  |   995 goodale boulevard columbus, ohio 43212   |  (614) 220-8860    (800) 341-3660