Process and Outcome Evaluations

A process evaluation helps programs to identify unsuccessful organizational and implementation strategies and assists staff in developing successful strategies for program improvement. Components may include measuring fidelity to evidence-based practices, evaluating the implementation of policies and procedures, or examining client or employee perceptions of established practices. SRG can help determine which program components are being implemented properly, and which areas still need to be addressed.

An outcome evaluation measures how well a program has produced its intended impact on the targeted population.  Components may include surveys of program beneficiaries, interviews with stakeholders, or analysis of primary or secondary data sources. SRG can design an outcome evaluation for a program using existing measures or by creating new measures to capture the data needed to understand a program’s impact.